Choose how you receive Workshop notifications in Configuration → Notifications. Expand an event to view the available recipients and delivery channels. Your own preferences are editable; workshop administrators can manage colleagues’ channels and workshop event settings. Browser push stays controlled by its own user and browser permission.

Changes apply immediately. Wait for confirmation; if an update fails, follow the error message and try again.

Open a job in Workshop on the web and use its Audit Log comment box. Type @ and select a colleague from the suggestions, or choose the Notify staff toolbar button. You must select a suggestion; typing a name as ordinary text does not notify anyone.

Write your update, then choose Add comment. You can use the arrow keys and Enter to select a suggestion, Escape to close the suggestions, and Shift+Enter for a new line. Enter sends the comment when suggestions are closed. Editing or deleting a selected mention removes that recipient. Uploads and edits to existing comments do not send mentions.

Selected colleagues can receive a personal notification linked to the job. Email, SMS and push depend on their notification settings. Email and SMS are off by default for this event. These staff mentions do not notify the customer.

If a save fails, your draft and selected colleagues stay in the comment box. Wait before retrying if the service is busy. If staff cannot be loaded, reopen the job and try again.

Go to Configuration → Notifications and expand You were tagged in a job comment. Use Receive to choose whether you get this alert, then set the available delivery channels. Changes apply immediately.

You can change your own preferences. Workshop administrators can change colleagues' channels; browser push remains controlled by its own user and browser permission. Ask an administrator to check team membership if a colleague is missing from suggestions.

Delivery preferences control which notifications are sent. To put one existing item aside until later, open Notifications and choose Remind on that item.

You can choose one hour from now, tomorrow at 9am or one week from today at 9am. The item leaves your feed and unread count until it is due, then returns as unread. This reminder applies only to you and does not change notification delivery settings.

See Use notification reminders in Workshop for web and mobile steps, local timing, Undo and troubleshooting.

Open Notifications in Workshop on the web. Use Sort by to choose Newest first or Oldest first. Newest first is the default. Turn on Unread first to group unread notifications above read ones while keeping the selected date order within each group.

Sorting changes the order of the feed. It does not mark notifications as read or change your delivery preferences. Reminders that are due return as unread and follow the original notification creation time.