This guide explains the steps to connect your Google Business Profile (formerly Google My Business) with your Workshop by bikebook account. This integration can help you manage and display your Google reviews within your Workshop system.
Steps:
Navigate to Configuration:
Locate the main navigation menu on the left-hand side of your Workshop by bikebook interface.
Click on "CONFIGURATION". This is represented by a gear icon or a similar settings symbol.
Access Reviews Settings:
Within the "CONFIGURATION" section, find and click on "Reviews". This area manages settings related to customer feedback and review integrations.
Initiate Google Account Linking:
On the "Reviews" page, locate and click on the option labeled "Attach 'Google Account'" or similar (e.g., "Connect Google Business," "Link Google Profile").
Authenticate with Google:
Clicking this button redirects you to Google's authentication page.
You are prompted to sign in to the Google account that is associated with your Google Business Profile. Enter your Google account email address and password.
Grant Permissions:
After signing in, Google asks for your permission to allow Workshop by bikebook to access certain information related to your Google Business Profile, such as your business name, location, and reviews.
Review the permissions carefully and click "Allow" to authorize the connection.
Confirmation of Link:
Once you have granted permission, you are redirected back to your Workshop by bikebook account.
You should see a confirmation message indicating that your Google Business Account has been successfully linked. Your Google Business Profile information and reviews may now be visible within the "Reviews" section of your Workshop system.
Important Considerations:
Google Account Association: Ensure you are signing in with the exact Google account that owns or manages your Google Business Profile.
Permissions: You need to grant the necessary permissions for the integration to function correctly. If you deny permissions, the link will not be established.
Data Display: After linking, it might take some time for your Google reviews to appear within your Workshop system.
Troubleshooting: If you encounter issues during the linking process, double-check that you are using the correct Google account credentials and that you have granted all the requested permissions. If problems persist, contact the support teams for both Workshop by bikebook and Google Business Profile.
By linking your Google Business Account, you can streamline the process of viewing and potentially responding to customer reviews directly from your Workshop by bikebook platform, helping you manage your online reputation more efficiently.